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First Insight Blog

Check out our blog posts for a broad-ranging overview of market trends, research findings, and company news.

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First Insight Blog

A COVID-19 Timeline: The Impact on Retail, Consumer Behavior and Health & Safety

First Insight Blog

The Rise and Fall of Consumer Confidence as COVID Resurges

First Insight Blog

Returning to Normal: How Retail Can Beat the Returns Challenge

First Insight Blog

Executing Digital Transformation is Table Stakes for Retail

First Insight Blog

The Effects of COVID-19 on Consumer Behavior: As Worries Fade, Will Consumer Confidence Translate into Higher Spending?

First Insight Blog

Retail’s Sustainable Shopper: Gen Z’s Sustainability Pledge, Waste Reduction and The New Values Shopper

First Insight Blog

How to Survive and Thrive in Retail Today: Digitizing the Supply Chain

Line Review Process

First Insight Blog

Don’t Just Digitize Your Line Review Process – Improve it with VoC Data and Predictive Analytics

First Insight Blog

Next-Gen XM: Improve the Success of your Future Customer, Product, Brand and Employee Experiences

First Insight Blog

Buy Smarter by Listening to the Voice of Your Customers

Woman holds shopping bag wearing gloves and mask

First Insight Blog

The Road to In-Store Safety: What Safety Measures Will Help Customers Feel Safe in Stores?

mall foot traffic

First Insight Blog

Malls Forced to Undergo Further Transformation as They Reopen

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