Greg Petro's Forbes Blog
Posts about Next-Gen Experience Management:
Greg Petro's Forbes Blog
Amazon's Department Store Disruption: If You Can Beat Them... Why Join Them?
Greg Petro's Forbes Blog
Enhancing the E-commerce Experience Starts with the Customer
Greg Petro's Forbes Blog
The “Phygital” World: Reinventing the In-Store Experience Digitally
Greg Petro's Forbes Blog
In Fashion Wars, Amazon Copies But It’s The Data That Sells
Greg Petro's Forbes Blog
5 Retail Trends Nobody is Talking About
Greg Petro's Forbes Blog
Amazon’s New Data Play Means Retailers and Brands Must Go Bigger on XM
Greg Petro's Forbes Blog
How Apple, Amazon and Hilton Hacked Employee XM to Fuel Growth
Greg Petro's Forbes Blog
The Zoom Effect: Revlon vs. Crocs
Greg Petro's Forbes Blog
Are American Express and Amazon Too Big To Succeed?
Greg Petro's Forbes Blog
P&G vs Unilever: What Does Next-Gen Experience Management Mean for CPG?
Greg Petro's Forbes Blog