Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about voice of the customer:
Greg Petro's Forbes Blog
Sinking Consumer Confidence Raises Odds of a 2025 Recession
Greg Petro's Forbes Blog
Retailers Seek Gen Z as Core Groups Age Out, Families Shrink
Greg Petro's Forbes Blog
Retailers Expect To “Eat” Latest Tariff Hikes, Not Raise Prices
Greg Petro's Forbes Blog
Does Nike Need a Brand Makeover…or What?
Greg Petro's Forbes Blog
The Apparel Industry’s Stubborn Low-Tech Forecasting Problem
Greg Petro's Forbes Blog
Tractor Supply Is Making Hay The Old-Fashioned Way: People Over Products
Greg Petro's Forbes Blog
Last-Mile Delivery War Heats Up As Amazon Rivals Multiply
Greg Petro's Forbes Blog
Economic Turmoil Exposes Retail Industry’s Knee-Jerk Tactics
Greg Petro's Forbes Blog
Overheard At NRF: Sustainability Is What’s Keeping Retailers Awake At Night
Greg Petro's Forbes Blog
Supply Chain Blues: From Ripples to a Tsunami
Greg Petro's Forbes Blog