Greg Petro's Forbes Blog
Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about voice of the customer (2):
Greg Petro's Forbes Blog
Customer Research Gets Tricky As “Out Of Stock” Notices Proliferate
Greg Petro's Forbes Blog
Even the Luxury World Must Listen to Its Customers
Greg Petro's Forbes Blog
Amazon's Department Store Disruption: If You Can Beat Them... Why Join Them?
Greg Petro's Forbes Blog
Direct-to-Consumer Brands Drive Shopping Center Boom
Greg Petro's Forbes Blog
Better Together: Voice of the Customer and 3D Digital Product Creation
Greg Petro's Forbes Blog
Retailer-Fashion Brand Matchups Thrill Wall Street But Often Fail
Greg Petro's Forbes Blog
Enhancing the E-commerce Experience Starts with the Customer
Greg Petro's Forbes Blog
The “Phygital” World: Reinventing the In-Store Experience Digitally
Greg Petro's Forbes Blog
New Virtual Selling Tools Let Retailers Pick Customers' Minds
Greg Petro's Forbes Blog
A Dose of Inflation May Be Just What Retailers Need
Greg Petro's Forbes Blog