Greg Petro's Forbes Blog
Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about voice of the customer (4):
Greg Petro's Forbes Blog
RETAIL 2021: More of the Same?
Greg Petro's Forbes Blog
Amazon’s New Data Play Means Retailers and Brands Must Go Bigger on XM
Greg Petro's Forbes Blog
Are American Express and Amazon Too Big To Succeed?
Greg Petro's Forbes Blog
Gearing Up For Back-To-Work (B2W) Fashion: Style, Comfort And Safety
Greg Petro's Forbes Blog
2020 Back-to-School: RETAIL's Need for Speed
Greg Petro's Forbes Blog
Part Deux - Specialty Retailers Next To Die In Retail Rebirth
Greg Petro's Forbes Blog
Stitch Fix, Amazon, Alibaba and Algorithms vs. Department Stores
Greg Petro's Forbes Blog
Understanding Today’s ‘New Customer’: 3 Mission-Critical Steps for the Retail Industry
Greg Petro's Forbes Blog
As Stores Prepare To Open, Which Retailers And Brands Will Survive?
Greg Petro's Forbes Blog
Seasonless Retail In The Aftermath Of The Coronavirus
Greg Petro's Forbes Blog