Greg Petro's Forbes Blog
Posts about voice of the customer (4):
Greg Petro's Forbes Blog
How to Compete On Pricing and Win Against Amazon, Walmart and Target
Greg Petro's Forbes Blog
STOP! Who is Abraham Wald and What Can He Teach Retail About Data?
Greg Petro's Forbes Blog
RETAIL 2021: More of the Same?
Greg Petro's Forbes Blog
Amazon’s New Data Play Means Retailers and Brands Must Go Bigger on XM
Greg Petro's Forbes Blog
Are American Express and Amazon Too Big To Succeed?
Greg Petro's Forbes Blog
Gearing Up For Back-To-Work (B2W) Fashion: Style, Comfort And Safety
Greg Petro's Forbes Blog
2020 Back-to-School: RETAIL's Need for Speed
Greg Petro's Forbes Blog
Part Deux - Specialty Retailers Next To Die In Retail Rebirth
Greg Petro's Forbes Blog
Stitch Fix, Amazon, Alibaba and Algorithms vs. Department Stores
Greg Petro's Forbes Blog
Understanding Today’s ‘New Customer’: 3 Mission-Critical Steps for the Retail Industry
Greg Petro's Forbes Blog