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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

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Posts about voice of the customer (5):

Greg Petro's Forbes Blog

Macy's, Burberry, Gucci, & H&M: A Simple Fix for Luxury Brands and Retailers That Stumble Over Offensive Designs

Greg Petro's Forbes Blog

Excluding the Voice of the Customer: A Curable Epidemic

Greg Petro's Forbes Blog

How Kohl's Became And Remains Relevant

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