Greg Petro's Forbes Blog
Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about Customer Experience Management:
Greg Petro's Forbes Blog
Retailers Face Brutal Holiday Season: "Everything is Going Wrong"
Greg Petro's Forbes Blog
Enhancing the E-commerce Experience Starts with the Customer
Greg Petro's Forbes Blog
The “Phygital” World: Reinventing the In-Store Experience Digitally
Greg Petro's Forbes Blog
Kathy Ireland Discusses CBD and The Importance of the Customer
Greg Petro's Forbes Blog
Online First Retail - Everyone Is Doing It
Greg Petro's Forbes Blog
Can Tribalism Help Marketers Navigate in a Pandemic Fog?
Greg Petro's Forbes Blog
P&G vs Unilever: What Does Next-Gen Experience Management Mean for CPG?
Greg Petro's Forbes Blog