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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

Resource Center Case Studies First Insight Blog Greg Petro's Forbes Blog Podcasts Reports Webinars First Insight in the News Analyst Coverage Press Releases

Posts about Customer Journey:

Retailers Stuck Between Consumer Spending Shift, Dogged Inventory Glut

Greg Petro's Forbes Blog

Retailers Stuck Between Consumer Spending Shift, Dogged Inventory Glut

Greg Petro's Forbes Blog

Enhancing the E-commerce Experience Starts with the Customer

Greg Petro's Forbes Blog

Excluding the Voice of the Customer: A Curable Epidemic

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