Greg Petro's Forbes Blog
Greg Petro's Forbes Blog
First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.
Posts about Experience Management:
Greg Petro's Forbes Blog
Enhancing the E-commerce Experience Starts with the Customer
Greg Petro's Forbes Blog
The “Phygital” World: Reinventing the In-Store Experience Digitally
Greg Petro's Forbes Blog
Kathy Ireland Discusses CBD and The Importance of the Customer
Greg Petro's Forbes Blog
Top Predictions for Retail 2021
Greg Petro's Forbes Blog
Kohl’s, Dillard’s, Nordstrom Prove Cutting Inventory Can Boost Working Capital, But For How Long?
Greg Petro's Forbes Blog
Do Consumers Really Want to Shop Online?
Greg Petro's Forbes Blog
A New Success Metric for Retail: Recurring Customer Revenue
Greg Petro's Forbes Blog
How Apple, Amazon and Hilton Hacked Employee XM to Fuel Growth
Greg Petro's Forbes Blog