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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

Resource Center Case Studies First Insight Blog Greg Petro's Forbes Blog Podcasts Reports Webinars First Insight in the News Analyst Coverage Press Releases

Posts about Next-Gen XM:

Greg Petro's Forbes Blog

In Fashion Wars, Amazon Copies But It’s The Data That Sells

Greg Petro's Forbes Blog

5 Retail Trends Nobody is Talking About

Greg Petro's Forbes Blog

Top Predictions for Retail 2021

Greg Petro's Forbes Blog

Kohl’s, Dillard’s, Nordstrom Prove Cutting Inventory Can Boost Working Capital, But For How Long?

Greg Petro's Forbes Blog

Do Consumers Really Want to Shop Online?

Greg Petro's Forbes Blog

Macy's and Amazon Use Stores As Pickup and Online Delivery Hubs. What Do Their Employees Have To Say? Are Executives Even Listening?

Greg Petro's Forbes Blog

A New Success Metric for Retail: Recurring Customer Revenue

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