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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

Resource Center Case Studies First Insight Blog Greg Petro's Forbes Blog Podcasts Reports Webinars First Insight in the News Analyst Coverage Press Releases

Posts about omnichannel experiences:

Greg Petro's Forbes Blog

Enhancing the E-commerce Experience Starts with the Customer

Greg Petro's Forbes Blog

The “Phygital” World: Reinventing the In-Store Experience Digitally

Greg Petro's Forbes Blog

Online First Retail - Everyone Is Doing It

Greg Petro's Forbes Blog

Do Consumers Really Want to Shop Online?

Greg Petro's Forbes Blog

Macy's and Amazon Use Stores As Pickup and Online Delivery Hubs. What Do Their Employees Have To Say? Are Executives Even Listening?

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Greg Petro's Forbes Blog

6 Ways Retailers Are Finally Transforming The Role Of The Sales Associate

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