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Greg Petro's Forbes Blog

First Insight CEO Greg Petro is widely recognized as a thought leader who challenges the status quo. Read his thought-provoking perspectives in his weekly Forbes articles.

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Posts about return policy:

Greg Petro's Forbes Blog

The Marketing Gold Hidden in Retailers’ Return Woes

Unhappy Shopper

Greg Petro's Forbes Blog

With Soaring Returns, Do Retailers Need A Chief Returns Officer?

woman opening shoe box

Greg Petro's Forbes Blog

Retailers Risk Alienating Shoppers With Stricter Return Policies

Returns and Exchanges Illustration

Greg Petro's Forbes Blog

Fashion Industry’s Liberal Return Policies Are Unsustainable

Organic clothing tag on shirt at a retail store

Greg Petro's Forbes Blog

Study: Consumers Expect Retailers To Share Their Values

Young woman returning apparel to a retail store

Greg Petro's Forbes Blog

Retail’s Next Crisis: An Avalanche Of Returns Tests Brands’ Sustainability Creds

Greg Petro's Forbes Blog

HOW TO NOT LOSE IT ALL In an Online-First World

Greg Petro's Forbes Blog

Online Retail's Hidden Post-Covid Cost: Returns

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