Family Dollar Taps First Insight Technology as US Discount Retailer Looks to Boost Its Merchandise Strategy

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Retail Technology Innovation Hub News Mentions First Insight | Family Dollar Taps First Insight Technology as US Discount Retailer Looks to Boost Its Merchandise Strategy

First Insight has announced a partnership with Family Dollar (Dollar Tree), a US discount retailer.

The initiative aims to refine Family Dollar’s merchandise assortment strategy by leveraging First Insight’s predictive analytics and actionable data, ensuring that the retailer’s products meet evolving consumer expectations and market shifts.

Greg Petro, CEO at First Insight, says: “Our partnership with Family Dollar is a prime example of how AI and customer insights can transform retail decision-making.”

“By integrating our cutting-edge predictive analytics, products on Family Dollar’s shelves are not just in demand but customer approved. Our analytics enable Family Dollar to anticipate demand more accurately, make smarter product choices, and ultimately, heighten customer satisfaction while driving sales.”

“Listening to our customer and inspiring her with everyday essentials and must-have items of the season is at the core of everything we do,” says Bonita Price, Senior Vice President of Merchandising at Family Dollar.

“First Insight’s platform gives us fast, actionable insights into our customers' preferences, which has already provided significant value. We are excited to see this partnership grow.”

Read article on Retail Technolology Innovation Hub.

partnership  News  voice of the customer  customer centricity  VoC  product planning  retail insights  2024  Family Dollar

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