Retailers are bracing themselves for an unpredictable holiday season in regard to consumer spending, and according to First Insight Inc., the predictive analytics solution provider, there are human-bias-related disconnects retail executives may be overlooking that could thwart successful business outcomes.
At WWD’s annual Apparel & Retail CEO Summit, held on Oct. 25 and 26 at Cipriani South Street in New York, Greg Petro, chief executive officer of First Insight, and Arthur Zaczkiewicz, an executive editor of Strategic Content Development at WWD, took the stage to discuss a just-released survey of executive leaders and consumers. The research, done in partnership between First Insight and WWD, gauged the sentiment of consumers regarding inflation and spending and then queried executives on what they think consumers are thinking about those topics. The survey zeroed in on what retail executives are planning for the year ahead, among other topics.
at WWD (subscription required) or download below.
